#G FORCE KARTS FAQ PRO#
Our custom track layouts use Tech Pro Barrier systems, AMB timing equipment and electronic shut down systems. Our flexible training staff understands team building, the value of communication, and the need to get the best from each participant in today’s highly competitive market place.Īmerican Indoor Karting and G-Force Karts are proud to be able to offer a great new option for your next event! For corporations, groups and special events of 500 people or more, American Indoor Karting can offer the ability to bring our high speed indoor karting track to your location. We can tailor a package specifically to your corporate group and the ideas that your company holds for each employee.
We also offer team building that goes along with the corporate events package. We offer a variety of packages to match the size of any group booking an event. G-Force Karts is very proud to be able to provide an incredible corporate event experience to every group that visits our facility.
Whether you are planning a few laps for yourself, or a corporate event for 100 people, we can offer a number of great options to choose from. With over 100,000 members, we understand what it takes to succeed. G-Force Karts has been offering high end indoor kart racing experiences to customers for more than 7 years. Our professionally designed road courses in all of our facilities provide action packed speeds of 40mph and lateral G's of 1.5 and above. Our first class customer service completes an incredible experience for the novice racer, seasoned pro and corporate participants alike.
#G FORCE KARTS FAQ DRIVERS#
At the same time, we have the right to run our business and make it work for the 500 other people, all of which enjoyed an amazing time Saturday.At G-Force Karts our state-of-the-art European racing machines allow drivers an incredible racing experience, with a design that puts passenger safety first. Of course, you have the right to demand what you want and spend your money as you wish. While I do feel we tried to accommodate you, I also feel you were being unreasonable and had unrealistic expectations given the number of customers at our location this past weekend. Overall we had over 500 people come out and have an amazing time on Saturday. In doing so, this would ruin their experience and upset the other parents. Unfortunately, we cannot drop you into a heat with other children, given that their parents were not expecting another adult in the heat.
#G FORCE KARTS FAQ FULL#
After I checked back on your group a second time (when your son was racing to see how his experience was going), you were flippant and unhappy that I couldn’t put you in the race with them because it wasn’t full and there was room for you. But some busy days it is just not possible. We can try to accommodate as many family heat requests as possible. So please understand if we cannot run them on those days. Saturdays and Sundays are very difficult days to run family heats. If we are not busy we can try to fit you in on other days. Tuesdays through Thursdays are Family Nights. Just to be sure we are on the same page, here is the FAQ quote on our website in which we outline our policy for running a family heat on our busiest day(s) and times: Q: Can I race with my child who will be in a Junior Kart? A: Yes. I can not apologize for prioritizing the other 50 paying customers who were in front of you. I also explained how we run the races during very busy times and that we do reserve this right, which we outline on our website.
I explained I could run a family heat but it would be probably 1.5 hours wait to make that work, based on our demand. In this case, when you walked in we already had 8 heats previously scheduled. On a slower day of the week, we would have gone far and beyond to make this work for you, as you can see from our other outstanding reviews. We have a large number of customers excited and waited to race, and thereby we are looking to maximize the customer experience. The reason is that family races/heats take a longer time to seat and get out on the track.
However,we often limit family races when we are this busy on a Saturday. We always strive to fit in racing as best we can. I spoke directly to you to explain how we run on Saturdays, which is a very busy day for us. As the owner of the business I personally interacted with you. Sir, We are disappointed to see your review, but felt it important to explain what happened here, since you felt it important to leave us a 1 star review.
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